We collect business and personal information necessary to operate merchant services on the Eastbuy platform. This may include business name, owner name, phone number, email address, store address, banking details, tax information, device information, and order-related activity.
We use your information to:
We may share limited information only when necessary:
We do not sell merchant or business data to third parties.
Merchant banking details are collected for payment settlements and withdrawals. Financial information is securely stored and processed in compliance with applicable regulations and internal security policies.
The Merchant App may request access to the device camera or storage to upload menu images, store photos, promotional materials, or verification documents. These files are used solely for business operations within the platform.
We use encrypted connections (SSL), secure cloud infrastructure, access controls, and verified banking partners to protect merchant data. Only authorized personnel can access sensitive information.
We retain merchant and transaction data only as long as necessary for operational, accounting, regulatory, and dispute resolution purposes.
Merchants may request to access, update, or delete their account information by contacting our support team, subject to legal and financial retention requirements.