1. Collection of Information
Eastbuy collects personal data such as your name, phone number, delivery address, and payment information to provide food delivery services efficiently and securely.
2. Use of Information
We use your information to:
- Process orders and facilitate delivery
- Our Talented & Experienced Marketing Agency
- Contact you regarding your order
- Provide customer support
- Improve our platform, services, and user experience
3. Information Sharing
We may share your information only with:
- Delivery riders for order fulfillment
- Merchants to prepare your order
- Payment gateways for processing your transaction We do not sell your information to third parties.
4. Rider and Merchant Privacy
We may share your information only with:
- Riders and merchants agree to share basic contact info (name, number) only as needed to complete deliveries or communicate about an order.
- Eastbuy stores financial records to track deposits and withdrawals as required by our internal policies.
5. Security Measures
We use encrypted connections (SSL), verified bank partners (e.g., ABA Bank), and secure internal systems to protect your information. Only authorized staff can access sensitive records.
6. Data Retention
We retain user and transaction data only for as long as needed to fulfill legal and operational purposes.
7. Cookies and Analytics
Our website may use cookies to improve site functionality and analyze user activity. You can disable cookies in your browser settings.
8. User Rights
You may request to update, delete, or access your personal data by contacting our support team.
9. Contact Us